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Music@Home Program Registration Form
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1 to 1 Individual
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Piano
Violin
Guitar
Voice
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Date & Time of Class (Eg : Wed, 515pm)
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Student's Name
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First
Last
Students Date of Birth
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DD/MM/YYYY
Age
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Students NRIC/BC Number
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Sex
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Address
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Input Student Details if Student is Adult
Parent's Name
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Parent's Phone Number
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Parent's Email
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How do you know about us?
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Please read the following terms & conditions before you click "Agree"
Music@Home by Music Zoo Individual Program Terms & Conditions
The following terms and conditions will be applicable to only for Music@Home individual program.
1. Tuition fees and frequency of lessons:
Tuition fees are charged on a monthly basis prior to commencement of the first lesson each month. Late fee of $30 will be imposed if fees are not paid after the 1st lesson of the month. If not payment is received thereafter (one day before lesson 2 of the month), the lesson will be considered as auto cancelled and your security deposit will be forfeited accordingly.
Under normal circumstances, monthly tuition fees would cover your course description whether it be 4 x45 min, or 4 x 60 min lessons per month. Lessons in the fifth week of each month are not mandatory. Should you wish to have a 5th monthly lesson (when applicable) it can be arranged with add on payment.
There will be 4 lessons in a month and where there are less than 4 lessons for the month due to Public Holidays, we will only charge based on the number of lessons for that particular month.
For example if February has 3 lessons due to PH, then we will only bill 3 lessons at the beginning of February.
Security Deposit – A $100 security deposit is required to secure your lesson time(s) and teacher. Music Zoo requires one-month (4 lessons) advanced notice for termination of lessons. This security deposit will be refunded to you with one-month (4 lessons) notice or will serve in- lieu of any remaining unpaid lessons within the one-month (4 lesson) notice. Should lessons be terminated without a 30 days advanced notice, the security deposit will be forfeited.
2. Missed lessons:
For individual lessons there will be no make up for any cancellation of lessons by the student unless given sufficient notice (a minimum of 48 hours) and supporting documents, such as a Medical Certificate. The lesson will be made up at the discretion of teacher. Should the teacher need to cancel a lesson, it will be replaced.
This replacement will be re-scheduled accordingly to accommodate the time schedule of both parties. If the missed lesson by the teacher cannot be replaced, you will then not be charged for the missed lesson. This will be reflected in your subsequent monthly billing via your Student Portal access.
Make Up Lessons – All make up lessons must be completed within the 30-day notice of withdrawal or they will be forfeited at the end of the notice.
3. Student Absence Policy:
Tuition fees will be due as per normal, regardless of scheduling changes or student absence. For extended periods of absence and advanced scheduling changes, Music Zoo will arrange make up lessons either before or after the period of absence.
All efforts will be made to ensure that the student receives their entitled makeup lessons with their respective teacher. Compliance with our Student Absence policy allows the student to guarantee their time slot, and their respective teacher during periods of extended absence.
4. Public Holidays and Annual Leave:
If the lesson falls on a public holiday and the teacher decides not to conduct the lesson, it will be deducted from the lesson fees or credited, if billed, to the following month. See clause 1 for example.
5. Punctuality:
Students must make the effort to be on time for their lessons. There will not be any make up for any time lost. Strict punctuality is also expected of the teacher, however, should the teacher be late, time will be made up accordingly.
6. Termination:
Music Zoo reserves the right to dismiss any student due to frequent absences, disciplinary reasons, overdue tuition payments or parental non-compliance with policies and procedures listed here.
Informing teacher of intent to withdraw, or not attending classes, does not constitute withdrawal from lessons. Should a student wish to terminate his or her lessons, Music Zoo must be given 30-day written notice via email to contact@musiczoo.com.sg or the deposit and make up lessons will be forfeited.
7. Refund:
Music Zoo has a strict no refund policy. Should you pay for the lessons and terminate within the same month, you are entitled to the remaining lessons but there will not be any refund.
8. Billing, Payment & Administrative Matters:
All billing and administrative matters are to be communicated directly with Music Zoo via our email
contact@musiczoo.com.sg
. Schedule changes can be arranged via Student Portal which all students will have access to. All payments must be made to Music Zoo Studio via bank transfer or online credit card payment.
9. Personal Data
By signing this document, you hereby agree that Music Zoo Studio may collect, obtain, store and process your personal data that you provide in this form for the purpose of considering your feedback as described in this Form and/or for receiving updates, news, promotional and marketing mails or materials from Music Zoo Studio.
You hereby give your consent to the Music Zoo Studio. to:
Store and process your Personal Data;
Use provided Personal Data for the purposes of marketing, promotion, and updates.
For the avoidance of doubt, Personal Data includes all data defined within the Personal Data Protection Act (2012) including all data you have disclosed to the Company in this Form.
Music@Home T&C
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I hereby agreed to the terms and conditions as stated in the Music@Home program rules and regulations.
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